FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Rest assured, you will receive the exact product depicted in the picture. Your satisfaction is our guarantee.
Where can I view my sales receipt?
Your invoice and orders can be viewed in My Accounts > Orders.
How can I return an item?
If we have delivered the wrong or damaged products, we will of course replace them or provide a full refund. Please call us and we will sort this out.
To see our return policy, please visit the following link.
Will you restock items indicated as “out of stock?”
We aim to have all our stock in our warehouse. In any case of an item being out of stock, we will inform you of restock and when we can have this delivered to you.
Where can I ship my order?
We deliver throughout the UK using Parcel Force. If another courier is used for delivery, than we will notify you.